Automated Pay Systems

As of October 1st, 2015, Pacific County PUD Customer Service representatives are no longer able to take your credit card information over the phone. If you need to pay by credit card, you must either come into one of our PUD offices, or pay via the automated phone or Smarthub online bill pay systems.


On October 1st, 2015, we implemented a secure, automated call system to take credit card payments over the phone. To use this system, you MUST call the number listed above (1-844-829-1962) and enter your account number. You will not be able to reach the automated system by calling our PUD offices.
The automated menu will prompt you to enter numbers for the actions you wish to complete.

Smarthub is Pacific County PUD's FREE online bill payment system.

It also allows you to monitor your energy usage, set up notifications, and other account management tasks.

Smarthub also includes a free app for both Apple and Android smartphones and tablets.

Click here to open Smarthub now.

Raymond Office

Telephone: (360) 942-2411
Email: North County Customer Service
Naselle (Toll Free): (833) 484-7454

405 Duryea St.
PO Box 472
Raymond, WA 98577
FAX - (360) 875-9388
TDD - 942-5949

Office Hours: Mon.-Thu. 7:00AM to 6:00PM

Long Beach Office

Telephone: (360) 642-3191
Email: South County Customer Service

9610 Sandridge Road
PO Box 619
Long Beach, WA 98631
FAX - (360) 642-9389
TDD - 642-3243

Office Hours: Mon.-Thu. 7:00AM to 6:00PM