Frequently Asked Questions
PUDs are created by a local government body, such as a city or county, and provide public utilities (i.e. electricity, water, wholesale telecommunications, etc.) to the residents of that district.
In Washington State, 23 PUDs are the source of electricity for almost 700,000 customers.
You can find out more about Washington State’s public utility Districts at www.wpuda.org.
We also provide wholesale high-speed telecommunication bandwidth to local Internet Service Providers and cable companies.
High-voltage transmission lines must be given first priority as they supply electricity to the entire distribution system. Substations are repaired next in order to energize the local distribution lines, of which, may also have suffered damage in multiple locations.
All these factors affect our ability to predict when a specific customer's power will be restored.
Click here to view our current rate structures.
Could not find the answer?
If you have a general question about the PUD that was not answered on this page, feel free to contact us.
Please direct all billing related requests to our Customer Service Department at:
email@example.com (North County) firstname.lastname@example.org (South County)